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How maha03 Handles Your Personal Data

We collect only what we need to run your account, process payments through DANA, OVO, and GoPay, and keep your sessions secure.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access your dataClear data retention policyDirect contact for all requests
maha03 How maha03 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across the entire platform — every page load, every payment request, and every account login. Cookies help us maintain your session state and remember your preferred payment method, such as GoPay or OVO, so you do not need to re-enter details each time. You can manage cookie preferences through your browser settings at any point. We retain your account data only for as long as your account remains active or as required under applicable rules in Indonesia.

SSL Encryption

Every connection between your device and our servers is encrypted end-to-end. This covers account logins, DANA deposits, OVO withdrawals, and all session activity.

Cookie Controls

We use session and preference cookies. You can clear or block them via your browser at any time. Blocking certain cookies may affect how your account session works.

Data Retention

We keep your personal data while your account is active. Once an account is closed, we retain only what applicable rules in Indonesia require, then delete the rest.

Third-Party Access

We only share data with partners under strict contractual terms — fraud prevention and identity verification providers. We do not share data with marketers or data brokers.

CONTACT YOUR DATA TEAM

Reach Us About Your Privacy

If you want to access, correct, or delete the personal data we hold, our support team handles these requests directly. You can reach us through live chat inside your account dashboard, by email, or through the help centre form. We aim to respond to all data requests within a reasonable timeframe and will confirm receipt as soon as your message arrives.

Live Chat Open your account dashboard and start a live chat session. This is the fastest route to raise a data access or correction request with our support team.
Email Support Send your privacy request by email through the address listed in your account settings. Include your registered email and the specific data action you need.
Help Centre Form Use the help centre form under the privacy section of your account. Describe your request clearly and we'll route it to the right team without delay.

Common Questions About Your Privacy Rights

Below are the questions we hear most often about how your data is managed, what rights you hold, and how to act on them. If your question is not covered here, our support team can help directly through live chat or email.

We collect your name, email, and the payment details needed to link your DANA, OVO, or GoPay wallet. Session and device data is also logged automatically for security purposes.

Yes. Submit a data access request through live chat or the help centre form. We will provide a summary of the personal data tied to your registered account within a reasonable timeframe.

Contact us via email or live chat and specify that you want your data removed. We will action the request and retain only what applicable rules in Indonesia require us to keep.

We share only the minimum transaction reference with the relevant e-wallet provider to complete your payment. We do not sell or pass your wallet data to advertisers or unrelated third parties.

Cookies keep your session active and remember your payment preference. You can disable them in your browser settings, though this may affect how smoothly your account session runs.

After account closure, we retain only what Indonesian applicable rules require. Once that retention period ends, we delete your personal data from our systems entirely.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.